The High St, Fenny Compton, Southam, CV47 2YG
Telephone: 01295 770855
Sorry, the surgery is closed, for the dispensary please check opening times
See our other Locations
The Surgery, Stocking Lane, Shenington, Banbury, Oxon, OX15 6NF | Telephone: 01295 678124 | email@example.com
You can use your Patient access online app to make an appointment Patient Access Online
Change to the appointment system from Monday 1st August
Due to the ongoing demand for appointments and services at present we feel it is necessary to change our appointments system.
A combination of the pandemic and increasing pressures across the NHS has made it increasingly difficult to maintain short waiting times. With hospitals overwhelmed post-pandemic, our clinical staff are near breaking point. We are finding increasing responsibilities, long hospital waiting times and the associated administrative tasks placing increasing strain on primary care. In addition to this, our receptionists are dealing with increasing abuse on a daily basis. This abuse is not acceptable and whilst we recognise this comes from a minority of our population, we feel we have to take action now to maintain the service we offer. We have always prided ourselves on our ability to help patients quickly whilst maintaining a high level of care and we strive to maintain this going forward.
For this reason we will now be offering a split appointments system across the morning and afternoon. The morning will involve on the day appointments ONLY whereas the afternoon will continue as routine appointments. We know this will lead to some frustration but we are doing this in the best interests of our patients to maintain the most complete service we possibly can.
Therefore, from 1st August, the following changes will be made:
You can help in other ways too:
Finally we recognise we are not perfect and that a perfect appointment system does not exist. Some patients in other parts of the country are waiting up to 6 weeks to speak to a GP or only able to submit an electronic request to contact a GP despite their problem being urgent. We do not want to let patient satisfaction slip and the above changes are our attempt to offer a good mixture of urgent and routine care. We will continue to monitor and review any changes that are necessary to optimise our service further.
We care a lot about our patients and are trying to provide the best service we possibly can.
Drs Marshall & Sharples