How long will it take for my medication to be ready for collection?

How long will it take for my medication to be ready for collection?

If you have ordered your repeat medication via one of the online apps or by posting your repeat slip through the letterbox before the end of collection opening times we ask that you allow 4 working days before coming to collect your medication. For example; if you ordered your medication using online services before 5.30pm on a Monday for collection at Fenny Compton you can expect your medication to be ready on the Thursday. If however you ordered your medication at 8pm on a Monday your medication will not be ready until the Friday.

If you ordered your prescription to be issued and then posted onto a pharmacy of your choice, you must take into consideration the length of time of using the postal service. We do not have Electronic Prescription Services and are we are unable to routinely email your prescriptions so it is important that you manage the ordering of your medication efficiently.

If you have been advised by a member of the clinical team that they have done a prescription for you that should be collected on the day, please ensure you state which dispensary you would like to collect your medication from and be aware of our collection opening times at each site.

Please allow an extra working day for collections when there is a bank holiday