Primary Care Network (PCN)

Kineton & Tysoe Surgery, St Wulfstan Surgery, Southam Surgery, Harbury Surgery, Fenny Compton Surgery

The Warwickshire East Primary Care Network has been established to improve patient care by providing new services and staff, and also to build greater resilience amongst our local GP surgeries. Our allied surgeries include Southam Surgery, Harbury Surgery, St Wulfstan Surgery and Kineton & Tysoe Surgery.

We have many new members of staff joining our ranks as we work on building a Health & Wellbeing service that seeks to provide new methods of improving patient care, and offering greater support to those who need it most. We are also supported by a team of pharmacists who are working hard to make sure local prescribing of medications is both as safe and effective as possible.

We hope we can continue to build a service that will benefit many.

PCN Managers

Jo Hamilton – PCN Manager – Jo.hamilton@southwarwickshiregps.nhs.uk – 07917612433

Link Workers

Lead SLW – Amanda Jerman 07444033725

amanda.jerman@southwarwickshiregps.nhs.uk

Mandy Brophy – 07747393742 (work)

mandy.brophy@southwarwickshiregps.nhs.uk

Care Coordinator

Joanna Kennerley – Joanna.kennerley@southwarwickshiregps.nhs.uk

Liz Kelland – Elizabeth.Kelland@southwarwickshiregps.nhs.uk

Health and Wellbeing Coach

Ludmila Enticott – Ludmila.Enticott@southwarwickshiregps.nhs.uk

Karen Elkington (Carrie) – Karen.Elkington@southwarwickshiregps.nhs.uk

Pharmacy Team

Clinical Pharmacists

Hitesh Tara – hitesh.tara@nhs.net

Mina Hunjan – mina.hunjan@southwarwickshiregps.nhs.uk

Raj Kaur – Rajveer.kaur@southwarwickshiregps.nhs.uk on maternity leave

Kavitha Cherian -kavitha.cherian@nhs.net

Pharmacy Technicians

Kulwinder Dhadli – Kulwinder.Dhadli@southwarwickshiregps.nhs.uk

What is a PCN?

A primary care network is a collaboration between general practices to offer more personalised, coordinated health and social care to our local practice populations. Our Network covers just over 30,000 patients small enough to maintain the traditional strengths of general practice but at the same time large enough to provide resilience and support the development of integrated team’s local populations.

We want to support patients to make informed decisions about their health care and to connect them to most appropriate health or social care provider to ensure health care that is timely safe and all encompassing. Visit https://www.england.nhs.uk/primary-care/primary-care-networks/ for more information.

Health and Wellbeing Team

Warwickshire East PCN wants to work with local communities to work towards a healthier lifestyle and to empower people to make the right choices for their health care needs. This service is designed in a way to offer patients clinical and non-clinical services to support health and wellbeing in our community.

We will work to offer people a service that can offer benefits such as;

Increased self-resilience in all aspects of their life
Improvement in mental health
Increased activity levels
The team will support patents to find resources in the community to help them feel better.
Service Aims
Healthy lifestyle and behaviour change
Build social links
Healthy eating
Understand food labelling
Create an individual physical activity plan
Learn how to plan ahead
Become a volunteer
Make New Friends
Set individual weight management goals
Improving Health Statistics

The basic principal of our service is to recognise that primarily a range of social, economic and environmental factors determines people’s health. Social Link Working seeks to support people to address their own needs and aims to support individuals to take greater control of their own health. Social Prescribing can also help to connect people to community groups and statutory services for practical and emotional support.

How can Social Link Workers help patients?

The aim of this service is to help support patients and address their social needs. Social Link Workers support in a non-medical way of working and can help with a variety of issues. This is an example of just some of the areas of work we deal with.

Isolation and social support
Benefits, debt and housing
Low mood and wellbeing
Management of long terms conditions. I.e. referring to Fitter futures for a healthier lifestyle, speaking to the Clinical Pharmacists regarding their medications, and learning to take care of their own wellbeing by giving them the tools to do so.
By giving time to talk through issues and offering emotional support it helps people to understand the ‘bigger picture’. It helps to assist people to devise an action plan to work towards.
Carers support
Provision of services i.e. Adult Social Care, Equipment

Meet the Health and Wellbeing Team

Ludmilla Enticott

Health & Wellbeing Coach

Ludmila Enticott is the newly appointed Health and Wellbeing Coach (HWC) for East PCN. Ludmila has a background in Nutritional Therapy (BSc Hons University of West London) and clinical-PNI (post-grad Psychoneuroimmunology by Natura Foundation).

Ludmila will work with patients to help them identify how to make lifestyle changes to impact positively on their health conditions. Patients will be encouraged to talk about:

Diet and exercise
Emotional wellbeing
Family and work setting stress management
Environmental influences on health

Patients will learn, for example, how their dietary choices impact their symptoms and how to modify their habits for their own benefit. Patients will not only learn how to do this for themselves but will have the support to implement changes gradually. This gradual process of change will be achieved through several coaching sessions lasting no less than one hour each. Patients will be given time to figure out their priorities, a plan to implement changes necessary to achieve their own goals and guided support to ensure they succeed in the process.

Social prescribing

Hello, my name is Amanda and I am Lead Social Prescriber for the East Primary Care Network. I have over twenty years’ experience working in adult social care in various roles and settings.

What is Social Prescribing?

Social Prescribing starts with a conversation, it is a way of supporting you to address any non-medical challenges that are having an effect on your health and wellbeing.

Your Social Prescriber will find out what is important to you and support you in overcoming these challenges, they may link you in with other services, or groups to support with the issues you have identified. Many things affect our health and wellbeing. GPs tell us that a lot of people visit them feeling isolated or lonely. Or they might be stressed out by work, money and housing problems. Sometimes it’s the stress of managing different long-term conditions.

If you are unsure if Social Prescribing is right for you, please just ask and one of the team at the surgery and we will be happy to have an informal chat with you.

Members of the Social Prescribing Team

Mandy Brophy

Hello, my name is Grace and I am a Social Prescribing Link Worker for the East PCN. Alongside my role I am training to be a Counsellor/ Psychotherapist. I am hugely passionate about the well-being of our patients and their mental health. I aim to help and support each patient by working together in a positive, forward-thinking motion to find the best possible outcome or solution. As a person I am caring and compassionate and always aim to bring a positive and uplifting energy. I look forward to working with Fenny C Surgery and please do say hello if I’m around.

Grace Cowell

Care coordinator team

Our role as Care Coordinator is to act as a liaison between patients and our Health and Wellbeing team in order to provide high quality, personalised care for the patient population. We support the coordination and delivery of services accessible through the GP surgeries.

Liz Kelland

Joanna Kennerley

Clinical Pharmacists

The Primary Care Network would like to welcome the clinical pharmacists, who are an extension to the clinical team. Hitesh Tara started in late 2019 and the newest addition, Rajveer Kaur, commenced her role in late 2020.

The clinical pharmacists are engaged in multiple activities and you will most likely interact with them in the form of a medication review. In these reviews, they will ensure the appropriate blood tests and monitoring has been completed for your medication and review your current medication for appropriateness. This is your chance as a patient to have an in-depth discussion about your medication and any questions or concerns. They have a strong relationship with your GP and any suggestions for your care will be as a multi-disciplinary approach.

Both the clinical pharmacists are part of a nationwide training program for clinical pharmacists in general practice. Towards the end of this pathway, they will look into specialising in a clinical area for long term management of care. Hitesh currently has an interest in anticoagulation (blood-thinning) and Rajveer is yet to choose her area to upskill in. Both Hitesh and Raj look forward to hearing your feedback to their newly appointed roles in the practice, which will form part of their training.